Customer Experience & Merchandising Associate

Dollar General Corporation; Cumming (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid time off

Job summary

Dollar General Corporation is seeking a Team Member to serve customers, stock and merchandize displays, operate cash registers, and maintain a clean store environment. You will follow merchandising guidelines, assist in self-checkout, and support store profitability while protecting assets.

The role emphasizes teamwork, safety, and excellent service in a fast-paced retail setting with opportunities to learn store operations and customer engagement.

Qualifications

• Ability to read and interpret documents such as safety instructions and procedures manuals.
• Effective interpersonal and oral communication skills.
• Knowledge of planogram and merchandise presentation guidelines.
• Basic cash handling knowledge.
• Basic math skills.
• Ability to operate cash registers.
• Ability to stock and display merchandise.

Responsibilities

• Provide superior customer service to exceed customer expectations.
• Use product knowledge and selling techniques to enhance the customer experience.
• Maintain a safe, clean, and well-organized store environment.
• Assist in merchandising displays to attract customers and drive sales.
• Rotate and replenish stock according to merchandising guidelines.
• Perform daily and weekly cleaning tasks to support a clean store.
• Operate cash registers, total purchases, collect payments, and bag items.
• Assist customers at self-checkout and multiple registers.
• Follow SOPs and company policies.
• Stock, restock, and display merchandise as directed.
• Help set up sidewalk displays and maintain store appearance.

Skills

Customer service

Product knowledge

Cash handling

Planogram knowledge

Communication

Stocking merchandise

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Team Member to serve customers, stock and merchandize displays, operate cash registers, and maintain a clean store environment. You will follow merchandising guidelines, assist in self-checkout, and support store profitability while protecting assets.

The role emphasizes teamwork, safety, and excellent service in a fast-paced retail setting with opportunities to learn store operations and customer engagement.