Customer Experience & Merchandising Associate

Winners Merchants International, L.P.; Bowie (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Short/long-term disability

Job summary

TJ Maxx, part of TJX Companies, is hiring in Bowie, MD for a role delivering top-notch customer experiences in a busy store environment. You will interact with customers, process transactions, promote loyalty programs, and keep the sales floor organized and welcoming.

The position emphasizes teamwork, integrity, and flexibility, with comprehensive benefits and opportunities for growth within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Job description

TJ Maxx, part of TJX Companies, is hiring in Bowie, MD for a role delivering top-notch customer experiences in a busy store environment. You will interact with customers, process transactions, promote loyalty programs, and keep the sales floor organized and welcoming.

The position emphasizes teamwork, integrity, and flexibility, with comprehensive benefits and opportunities for growth within a Fortune 100 company.