Customer Experience & Membership Growth Specialist

Priority Dispatch Corp.; Miami (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking a Customer Experience Advisor to be the face of EL, combining service energy with sales drive to grow memberships and loyalty. You’ll welcome customers with confidence, educate them on the Unlimited Membership, and convert interactions into lasting brand loyalty.

You will resolve concerns professionally, maintain a clean, safe site, and log feedback for continuous improvement. Bilingual English/Spanish is a strong plus in South Florida.

Qualifications

• Attendance reliability and professional image are essential.
• Extroverted, high-energy presence helps with customer interactions.
• Ability to build rapport quickly and influence without pressure.
• Results-driven mindset with attention to targets and metrics.
• Empathy paired with sales instincts to guide conversations.
• Confident handling of complaints with prompt resolution.
• Comfort with POS systems and site technology.
• Availability for evenings, weekends, and holidays.
• Bilingual English/Spanish is a strong plus in South Florida.

Responsibilities

• Set the tone from the start by welcoming customers with energy and confidence.
• Drive membership growth by educating customers on Unlimited Membership.
• Turn service into sales while maintaining trust and authenticity.
• Resolve concerns quickly and professionally when issues arise.
• Keep the site clean, safe, and welcoming at all times.
• Log customer feedback in Micrologic and share insights with the team.

Skills

Attendance reliability

High-energy presence

Rapport building

Goal oriented

Empathy with sales

Complaint handling

POS experience

Evenings/weekends

Bilingual English/Spanish

Job description

El Car Wash is seeking a Customer Experience Advisor to be the face of EL, combining service energy with sales drive to grow memberships and loyalty. You’ll welcome customers with confidence, educate them on the Unlimited Membership, and convert interactions into lasting brand loyalty.

You will resolve concerns professionally, maintain a clean, safe site, and log feedback for continuous improvement. Bilingual English/Spanish is a strong plus in South Florida.