Customer Experience Manager - Flexible Schedules & 401(k)

Cadient, LLC; Orange (CT); On-site; USD 49,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401K plan

Paid time off

Flexible work schedules

Discount programs

Job summary

ShopRite is seeking a Customer Service Manager for Garafalo, CT. The role oversees the store’s operations to maximize sales, profit, and customer experience, while guiding associates toward excellence.

Core responsibilities include leading front-end operations, coaching staff, and ensuring safety and compliance across departments. This position is non-union and offers comprehensive benefits.

Qualifications

• Ability to make decisions to improve business results based on data available.
• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to stand/walk for the duration of a scheduled shift.

Responsibilities

• Direct and supervise all functions and activities of the store and its associates to achieve sales, profit, customer experience and associate engagement goals.
• Lead a culture of continuous improvement and drive better customer experiences and associate morale.
• Oversee Front End, Bookkeeping, Courtesy, Scanning, and related duties to ensure smooth store operations.

Job description

ShopRite is seeking a Customer Service Manager for Garafalo, CT. The role oversees the store’s operations to maximize sales, profit, and customer experience, while guiding associates toward excellence.

Core responsibilities include leading front-end operations, coaching staff, and ensuring safety and compliance across departments. This position is non-union and offers comprehensive benefits.