Customer Experience & Loan Solutions Specialist

Lendmark Financial Services LLC; Huntsville (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance program

Job summary

Lendmark Financial Services LLC in Huntsville, AL seeks a Loan Consultant I to deliver exceptional customer experience and develop a local customer base through loan solutions and referrals. This role emphasizes accurate verifications, payments, and approvals within lending limits.

Ideal candidates have a High School Diploma or GED (Associate's/Bachelor's preferred), strong communication, and cash handling skills. Office environment with opportunity for quarterly incentives and growth.

Qualifications

• High School Diploma or GED required.
• Associates or Bachelor's degree preferred.
• Strong customer service and sales skills.
• Cash handling and basic computer literacy.
• Excellent communication abilities; bilingual a plus.

Responsibilities

• Greet and assist customers entering the office and via phone.
• Solicit customers for loan solutions and extend credit within limits.
• Process payments, verifications, and loan closings with accuracy.
• Market branch products and services to individuals.
• Maintain records, reports, and branch cash drawer responsibilities.
• Meet monthly goals and ensure compliance with policy.

Skills

Customer service

Sales experience

Cash handling

Communication skills

Bilingual Spanish/English

Education

High School Diploma or GED

Associate's or Bachelor's Degree

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services LLC in Huntsville, AL seeks a Loan Consultant I to deliver exceptional customer experience and develop a local customer base through loan solutions and referrals. This role emphasizes accurate verifications, payments, and approvals within lending limits.

Ideal candidates have a High School Diploma or GED (Associate's/Bachelor's preferred), strong communication, and cash handling skills. Office environment with opportunity for quarterly incentives and growth.