Loan Solutions & Customer Care Specialist

Lendmark Financial Services LLC

Alabama

On-site

USD 42,000 - 62,000

Full time

11 days ago

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Job summary

Lendmark Financial Services in Alabama seeks a Loan Consultant II who delivers an exceptional customer experience while offering personal loan solutions. This role focuses on building a customer base through sales, loan extensions and merchant referrals.

The position emphasizes achieving monthly goals, ensuring compliance, and maintaining accurate records. The ideal candidate has 2–4+ years in consumer finance, strong communication, cash handling skills, and the ability to work with minimal

Qualifications

High School diploma or GED is required.
2–4+ years in consumer finance or related field.
Cash handling, computer skills, and strong customer service.
Ability to work with minimal supervision.
Excellent communication skills.
Proficient in Microsoft Windows, Excel, and Word.

Responsibilities

Greet and assist visitors and callers; process credit and employment verifications.
Process payments and distributions; make loan-approval recommendations.
Approve loans within limits and complete closings.
Handle collection-related account activities and customer communications.
Prepare reports and documentation; manage cash drawer and deposits.
Actively market branch products and services to individuals.
Perform other duties as assigned by management.