Customer Experience & Loan Solutions Specialist

Lendmark Financial Services LLC

Gulfport (MS)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

Paid time off

Paid holidays

401(k)

Life insurance

Long‑term disability

Tuition assistance

Employee assistance program

Critical care

Auto insurance

Home insurance

Pet insurance

Other ancillary insurance options

Job summary

The Loan Consultant I at Lendmark Financial Services provides an exceptional customer experience while offering personal loan solutions. This role focuses on building a customer base through sales, loan extensions and merchant referrals, with success based on service quality, business generation and monthly goals.

Key duties include greeting visitors, processing verifications, approving loans up to limits, closing loans, handling cash, and marketing branch products.

Qualifications

High School Diploma or GED required.
Cash handling and computer skills.
Excellent communication and customer service skills.
Proficient with Microsoft Windows, Excel and Word.

Responsibilities

Greet, assist and solicit visitors and callers.
Process credit verifications and record information.
Process payments and guide loan approvals.
Approve loans up to limits and close loans.
Manage account activity and customer communications.
Actively market branch products and services.

Skills

Customer service

Cash handling

Microsoft Windows

Excel

Word

Education

High School Diploma or GED

Tools

Excel

Word

Windows OS

Job description

Key duties include greeting visitors, processing verifications, approving loans up to limits, closing loans, handling cash, and marketing branch products.

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