Customer Experience Leader: Training & Loyalty Programs

The TJX Companies, Inc.; Town of Wausau (WI); On-site; USD 20,000 - 21,000; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision benefits

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Wausau, WI for a part-time associate. You will deliver a positive customer experience, support merchandising initiatives, and contribute to a collaborative store environment.

Applicants should be available for flexible hours, including nights and weekends, with growth opportunities through training and mentorship. A focus on integrity, loyalty programs, and safety is emphasized throughout the role.

Qualifications

• Available to work flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Able to train others.
• 1 year retail and 6 months of leadership experience.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in training and mentoring Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Team player

Leadership experience

Merchandising techniques

Multitasking

Flexible schedule

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Wausau, WI for a part-time associate. You will deliver a positive customer experience, support merchandising initiatives, and contribute to a collaborative store environment.

Applicants should be available for flexible hours, including nights and weekends, with growth opportunities through training and mentorship. A focus on integrity, loyalty programs, and safety is emphasized throughout the role.