Customer Experience Leader - Front End & Service Desk

Hannaford; Camden (ME); On-site; USD 23,000 - 34,000; Full time

Job summary

Hannaford is seeking a front-end associate in Camden, ME to support cashier and service desk functions. You will follow store policies, maintain a neat appearance, and assist in special projects while upholding safety and security standards.

The role requires strong communication with customers and teammates, willingness to learn multiple tasks, and ability to handle cash handling and service desk duties as trained.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat, well-groomed appearance and follow personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on sheets.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all safety standards; report needed repairs and maintain clean work areas.
• Observe security standards and report abnormal behavior to management.
• Secure front-end change drawer when unattended and protect company assets.
• Maintain sanitation standards in line with policies and health regulations.
• Perform cashier and/or bagging functions; assist service desk/kiosk.

Skills

Customer service

Communication

Age 18+

Cashier knowledge

Job description

Hannaford is seeking a front-end associate in Camden, ME to support cashier and service desk functions. You will follow store policies, maintain a neat appearance, and assist in special projects while upholding safety and security standards.

The role requires strong communication with customers and teammates, willingness to learn multiple tasks, and ability to handle cash handling and service desk duties as trained.