Customer Experience Lead - Tech Retail

Best Buy; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Support for your physical and mental –

Job summary

Best Buy in Columbus, OH is seeking a store leader to maintain positive customer and employee experiences and to drive localized improvements. You will share trends with other store leaders and focus on skill development and performance management for team members.

The role requires leadership experience or prior shift-lead work, plus background in sales or customer service. A collaborative, flexible schedule that includes holidays and weekends is expected.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
• Previous experience in sales, customer service or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights and weekends

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership experience

Sales and customer service

Team player

Flexible schedule

Job description

Best Buy in Columbus, OH is seeking a store leader to maintain positive customer and employee experiences and to drive localized improvements. You will share trends with other store leaders and focus on skill development and performance management for team members.

The role requires leadership experience or prior shift-lead work, plus background in sales or customer service. A collaborative, flexible schedule that includes holidays and weekends is expected.