Retail Experience Lead - Inspire Teams & Customers

Best Buy; Glen Allen (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Well-being support

Job summary

Best Buy is seeking a Retail Experience Supervisor to lead a store team and deliver outstanding customer experiences. You will focus on employee development, performance management and achieving company goals, while guiding associates to drive growth and improve results.

The role requires leadership experience (1 year or 6 months as a Best Buy shift lead) and a background in sales or customer service. A flexible schedule including holidays, nights and weekends is expected.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership

Teamwork

Customer service

Job description

Best Buy is seeking a Retail Experience Supervisor to lead a store team and deliver outstanding customer experiences. You will focus on employee development, performance management and achieving company goals, while guiding associates to drive growth and improve results.

The role requires leadership experience (1 year or 6 months as a Best Buy shift lead) and a background in sales or customer service. A flexible schedule including holidays, nights and weekends is expected.