Customer Experience Lead & Store Operations Coach

The TJX Companies, Inc.; Sandy Springs (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Job summary

Marshalls, part of The TJX Companies, is hiring for a Key Carrier role in Sandy Springs, GA. The position blends Coordinator responsibilities with leadership duties to maintain store operations and customer service excellence.

Ideal candidates are flexible, ready for nights/weekends, and able to coach Associates while upholding company policies and safety standards. This role offers opportunities in a fast-paced, off-price retail environment with a strong focus on teamwork.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Able to work nights and weekends
• Strong communication and organizational skills
• Knowledge of store operations preferred

Responsibilities

• Acts as Manager on Duty adhering to company policy and procedure
• Maintains store operations and coverage across service areas
• Provides coaching and feedback to Associates
• Ensures opening and closing procedures are executed
• Communicates priorities and progress with management
• Supports safety and shrink reduction efforts

Skills

Flexible schedule

Team player

Problem solving

Coaching

Multitasking

Communication

Leadership experience

Customer service

Job description

Marshalls, part of The TJX Companies, is hiring for a Key Carrier role in Sandy Springs, GA. The position blends Coordinator responsibilities with leadership duties to maintain store operations and customer service excellence.

Ideal candidates are flexible, ready for nights/weekends, and able to coach Associates while upholding company policies and safety standards. This role offers opportunities in a fast-paced, off-price retail environment with a strong focus on teamwork.