Customer Experience Lead - Store Operations

Kroger Family of Companies; Columbus (IN); On-site; USD 21,000 - 23,000; Part time

Job summary

Kroger Family of Companies in Columbus, IN is seeking a customer-focused cashier to create an outstanding shopping experience. You will engage with customers, answer questions, process transactions, and help maintain a safe, clean store environment.

Effective communication, basic math skills, and the ability to stand for long periods are essential. Experience in a retail setting and a second language are a plus, with opportunities to grow within the store team.

Qualifications

• Experience as a cashier or in a customer service role.
• Strong communication and math skills for handling purchases and transactions.
• Ability to handle stressful situations with composure.
• Fluency in a second language is a plus.
• Excellent customer service and teamwork.

Responsibilities

• Assist customers by answering questions about products and store services.
• Maintain a welcoming and helpful store environment for customers.
• Process transactions accurately and efficiently.
• Handle returns and exchanges per policy.
• Keep shelves stocked and inventory organized.
• Follow safety and food handling guidelines as applicable.
• Communicate promotions and programs to customers.
• Report pricing discrepancies and maintain cash handling accuracy.

Skills

Cashier

Customer Service

Second language

Stress management

Effective communication

Basic math

Standing/walking

Lifting 40 pounds

Pushing/pulling

Job description

Kroger Family of Companies in Columbus, IN is seeking a customer-focused cashier to create an outstanding shopping experience. You will engage with customers, answer questions, process transactions, and help maintain a safe, clean store environment.

Effective communication, basic math skills, and the ability to stand for long periods are essential. Experience in a retail setting and a second language are a plus, with opportunities to grow within the store team.