Customer Experience Lead — Growth & Flexible Scheduling

Metro Market; Menomonee Falls (WI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Flexible scheduling

Employee discounts

Career growth opportunities

Job summary

Kroger Family of Companies in Menomonee Falls, WI is seeking an on-site team member to enhance customer experience and maintain safe, clean store environments. You will assist management in meeting department goals, know products well, and uphold safety and quality standards.

Role includes training colleagues, handling fresh product preparation, and following all food safety guidelines while delivering excellent service to customers.

Qualifications

• High school diploma or equivalent.
• Current food handlers permit upon employment.
• Knowledge of basic math.

Responsibilities

• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products in the department and respond to inquiries with recommendations.
• Train and coach associates to perform duties effectively.
• Provide fresh products ordered with correct portion sizes to prevent shrink.
• Adhere to food safety regulations and maintain proper temperature logs.

Skills

Customer service

Product knowledge

Question answering

Education

High school diploma or equivalent

Current food handlers permit

Job description

Kroger Family of Companies in Menomonee Falls, WI is seeking an on-site team member to enhance customer experience and maintain safe, clean store environments. You will assist management in meeting department goals, know products well, and uphold safety and quality standards.

Role includes training colleagues, handling fresh product preparation, and following all food safety guidelines while delivering excellent service to customers.