Customer Experience Lead: Front-End & Team Growth

Five Below

Pleasant Prairie (WI)

On-site

USD 17,000 - 24,000

Part time

9 days ago

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Benefits offered by this job

Health coverage

Wellness programs

Job summary

Five Below is seeking a store leadership candidate in Wisconsin to wow customers through personal contact and drive front-end operations. You will lead a team, monitor merchandising standards, and ensure a clean, welcoming shopping environment while meeting service goals.

The role requires a High School diploma or equivalent with 2+ years of management experience and strong verbal/written communication. Flexibility with hours and a team-oriented attitude are essential.

Qualifications

High School diploma or equivalent required.
Minimum 2 years of management experience.
Excellent verbal and written communication skills.
Ability to multi-task and work flexible hours.
Ability to lead front-end operations and customer service.

Responsibilities

Wows customers through personal contact and excellent service.
Lead store to achieve customer service score goals provided by the District Manager.
Oversee front-end operations and merchandising to meet brand standards.
Ensure store cleanliness and opening/closing procedures.
Recruit, train, and supervise all crew members.
Collaborate with the store leadership team on merchandising and recovery procedures.