Customer Experience Lead — Flexible Hours & Discount

Hunter Super Techs - TurnPoint; St. Louis (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Associate discount

Competitive wage

Flexible hours

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Experience Lead to drive front-end operations and lead associates, delivering a positive shopping experience for our customers.

You will manage checkout flow, assist with merchandise movement, and work with store leadership to keep the sales floor organized and prepared to serve. This role requires flexibility to work nights, weekends, and holidays with a competitive wage and associate discount.

Qualifications

• 1+ year of retail experience preferred.
• Strong customer service mindset and problem-solving.
• Ability to lead and coach associates in a fast-paced environment.

Responsibilities

• Lead by example to deliver excellent customer service.
• Coordinate front-end operations and checkout flow.
• Direct associates during shifts and adjust priorities.
• Resolve customer concerns and escalate when needed.
• Maintain merchandising standards and stock readiness.
• Assist with opening/closing duties and scheduling breaks.

Skills

Customer service

Leadership

Communication

Teamwork

Problem solving

Tools

POS system

Register troubleshooting

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Experience Lead to drive front-end operations and lead associates, delivering a positive shopping experience for our customers.

You will manage checkout flow, assist with merchandise movement, and work with store leadership to keep the sales floor organized and prepared to serve. This role requires flexibility to work nights, weekends, and holidays with a competitive wage and associate discount.