Customer Experience Lead — Field Sales & Service

1-800-GOT-JUNK?; United States; On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Profit sharing

Tips

Performance incentives

Job summary

Southwind, owner of 1-800-GOT-JUNK?, is hiring a Customer Experience Lead in Westlake Village, CA. The role focuses on on-site sales, delivering WOW customer experiences, and leading pricing conversations to close deals.

You will remove junk from sites, operate box trucks with training, and uphold the brand with integrity. We offer a dynamic, hands-on role with opportunities for advancement and a competitive compensation package including tips, profit sharing, and base pay.

Qualifications

• Sales-driven with strong communication and relationship-building abilities.
• Customer-focused with a positive, solutions-oriented attitude.
• Energetic, physically capable, and able to engage with customers on-site.
• Reliable with a strong work ethic and ability to work in a fast-paced environment.
• Excellent problem-solving and organizational skills.

Responsibilities

• Lead pricing conversations and close on-site sales with customers.
• Deliver clear, accurate estimates for job pricing and services.
• Safely remove junk from homes and businesses.
• Drive and operate box trucks (training provided).
• Lift and maneuver items up to 75+ lbs.
• Represent the brand with integrity and professional appearance.

Skills

Sales

Customer Service

People Skills

Communication

Job description

Southwind, owner of 1-800-GOT-JUNK?, is hiring a Customer Experience Lead in Westlake Village, CA. The role focuses on on-site sales, delivering WOW customer experiences, and leading pricing conversations to close deals.

You will remove junk from sites, operate box trucks with training, and uphold the brand with integrity. We offer a dynamic, hands-on role with opportunities for advancement and a competitive compensation package including tips, profit sharing, and base pay.