Truck Team and Customer Service

1-800-GOT-JUNK?; Glendale (CA); On-site; USD 41,000 - 47,000; Full time

Job summary

Southwind, owner of 1-800-GOT-JUNK?, is expanding its LA Metro team. As a Customer Experience Lead you’ll bring energy, professionalism, and salesmanship to every job while delivering exceptional service and customer moments.

We offer a fast-paced, hands-on role with opportunities for advancement; pay is $30-$34 per hour with profit share and tips. Join a culture built on integrity, teamwork, and development.

Qualifications

• Sales-driven with a knack for exceeding customer expectations
• Friendly and personable, dedicated to delivering outstanding service
• Energetic and physically fit for hands-on tasks
• Reliable and hardworking, positively contributing to team culture
• Excellent problem-solving and organizational skills

Responsibilities

• Lead customer experiences as a Customer Experience Lead in LA Metro
• Engage customers, communicate effectively, and drive sales
• Support advancement pathways and contribute to service excellence

Skills

Sales-driven

People focused

Energetic

Dependable

Strong communicator

Job description

Ready to build a high-energy career where every day is different? Join ourField Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Junk Removal and Customer Service 1-800-GOT-JUNK? Locations in: Santa Clarita, Glendale, and La Puente Pay: $27–$30+/hour (Profit Share + Tips + $18.75/hr base) Job Type: Full-Time

Are you looking for an active, hands‑on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? LA Metro team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We’re hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.

What We’re Looking For:

• Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
• People Focused: Friendly and personable, dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands‑on tasks.
• Dependable: Reliable and hardworking, positively contributing to our team culture.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.

Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.

Professional Growth:

Our team members grow fast. Advancement pathways include:

• Operations Lead
• Director of People Development
• Director of Operations
• General Manager

We promote from within whenever possible! Pay Range: $30-$34 (Average Total Compensation)

Why Us?

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.

• Experience a fun, fast-paced workday filled with diverse tasks and challenges.
• Career advancement pathways.
• Competitive compensation and performance-based bonuses
• Award-winning workplace (“Best Places to Work” and “Fast 50 Company”).

Full benefits package with Medical, Vision, Dental coverage and retirement options.

Our Mission Statement:

Anything is possible. Invest in people. Change the world. This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affordatory Action, Veteran-friendly employer.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services.