Customer Experience Lead – Baby Apparel & Family

Carters; Kittery (ME); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

30% discount on brands

Mental health benefits

Referral bonuses

Job summary

Carter's is seeking a Sales Associate in Maine–Kittery to welcome customers, guide product choices, and support a smooth shopping experience. You will help with omnichannel needs, process transactions, and keep shelves stocked in a fast-paced setting.

Ideal candidates show friendly service, clear communication, and the ability to handle multiple tasks while maintaining store standards and a welcoming environment for families shopping for babies and children.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective verbal and written communication in a retail setting.
• Ability to manage multiple tasks at once.
• Positive, solutions-oriented mindset.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles and benefits.
• Resolve customer issues proactively in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Handle point-of-sale transactions and keep the floor replenished.

Skills

Customer service

Communication

Multitasking

Positive mindset

Problem-solving

Job description

Carter's is seeking a Sales Associate in Maine–Kittery to welcome customers, guide product choices, and support a smooth shopping experience. You will help with omnichannel needs, process transactions, and keep shelves stocked in a fast-paced setting.

Ideal candidates show friendly service, clear communication, and the ability to handle multiple tasks while maintaining store standards and a welcoming environment for families shopping for babies and children.