Customer-Driven Sales Associate - Baby Apparel

Carters Inc.; Peabody (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

30% discount on Carter’s brands

GED/tuition-free advancement program

Training and development opportunities

Job summary

Carter’s Inc. in Peabody, MA is seeking a friendly Sales Associate to welcome families and assist with our baby apparel brands. You’ll help customers with product questions, process transactions at the register, and keep the sales floor inviting.

This role supports omnichannel shopping, participates in stock replenishment, and contributes to a safe, clean store. Carter’s emphasizes development, work-life balance with flexible schedules, and a 30% employee discount.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication skills

Multitasking

Positive attitude

Job description

Carter’s Inc. in Peabody, MA is seeking a friendly Sales Associate to welcome families and assist with our baby apparel brands. You’ll help customers with product questions, process transactions at the register, and keep the sales floor inviting.

This role supports omnichannel shopping, participates in stock replenishment, and contributes to a safe, clean store. Carter’s emphasizes development, work-life balance with flexible schedules, and a 30% employee discount.