Brand Experience Associate – Baby & Kids Apparel

Carters Inc.; Conway (NH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Brand discount 30%

Education assistance

Professional development

Job summary

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, share knowledge of baby essentials, and help families shop confidently in a busy retail environment.

You’ll handle POS transactions, restock shelves, participate in promotions, and maintain a clean, safe store while delivering friendly service. Prioritizes teamwork, flexibility, and excellent communication to create positive shopping experiences.

Qualifications

• Customer service experience and engagement skills.
• Strong written and verbal communication.
• Ability to multitask in a busy retail environment.

Responsibilities

• Welcome customers and explain product features and benefits.
• Resolve customer issues with a positive, proactive approach.
• Assist with omnichannel shopping to ensure a great experience.
• Operate POS/register transactions accurately.
• Complete floor replenishment and ship shipments as needed.
• Explain current promotions and loyalty program including credit.
• Maintain store cleanliness and minimize loss through service.

Skills

Customer service

Communication skills

Multitasking

Job description

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, share knowledge of baby essentials, and help families shop confidently in a busy retail environment.

You’ll handle POS transactions, restock shelves, participate in promotions, and maintain a clean, safe store while delivering friendly service. Prioritizes teamwork, flexibility, and excellent communication to create positive shopping experiences.