Customer Experience & Inventory Supervisor

Floor & Decor; Florence (KY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k

Bonus opportunities

Paid vacation and sick time

Paid Volunteer Time Off

Job summary

Floor & Decor in Florence, Kentucky is seeking a Connected Customer Supervisor to manage a team of customer service associates. You will oversee customer service operations, from managing cashiers to ensuring inventory accuracy, while providing exceptional shopping experiences.

This role requires a minimum of 1 year supervisory experience in customer service or 4 years in related fields. Benefits include bonus opportunities, 401k options, and flexible hours.

Qualifications

• Minimum of 1 year of customer service/cashier supervisory experience or 4 years of customer service.
• Minimum of 2 years of computer experience in a work environment.

Responsibilities

• Direct all Customer Service Associates.
• Lead inventory management and accuracy.
• Process customer refunds and exchanges.
• Assist customers with product selection.
• Audit customer merchandise storage area weekly.

Skills

Customer service supervisory experience

Inventory management

Computer experience

Education

High school diploma and/or GED

Job description

Floor & Decor in Florence, Kentucky is seeking a Connected Customer Supervisor to manage a team of customer service associates. You will oversee customer service operations, from managing cashiers to ensuring inventory accuracy, while providing exceptional shopping experiences.

This role requires a minimum of 1 year supervisory experience in customer service or 4 years in related fields. Benefits include bonus opportunities, 401k options, and flexible hours.