Customer Experience & Growth Specialist

Matthew Johnston - State Farm Agent; Homewood (AL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Matt Johnston State Farm in Homewood, AL is seeking a customer service representative to deliver exceptional experiences and support the agency's growth. You will handle inquiries, assist with policy changes and updates, process claims, and maintain accurate records of customer interactions while collaborating with the team to anticipate and meet community needs.

We value a friendly, detail-oriented mindset and offer training, opportunities for advancement, and a benefits package to help you

Qualifikationen

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Jobbeschreibung

Matt Johnston State Farm in Homewood, AL is seeking a customer service representative to deliver exceptional experiences and support the agency's growth. You will handle inquiries, assist with policy changes and updates, process claims, and maintain accurate records of customer interactions while collaborating with the team to anticipate and meet community needs.

We value a friendly, detail-oriented mindset and offer training, opportunities for advancement, and a benefits package to help you