Insurance Client Experience Specialist | Growth-minded CSR

Bryant Smith - State Farm Agent; Troy (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryant Smith - State Farm Agent in Troy, Alabama is looking for a Customer Service Representative to enhance client experiences in the insurance field. This role demands attention to detail and excellent customer service skills.

As a representative, you will assist clients with policy inquiries, changes, and claims, while collaborating with the agency team. We are particularly interested in customer-focused individuals with a drive for sales and growth opportunities within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Bryant Smith - State Farm Agent in Troy, Alabama is looking for a Customer Service Representative to enhance client experiences in the insurance field. This role demands attention to detail and excellent customer service skills.

As a representative, you will assist clients with policy inquiries, changes, and claims, while collaborating with the agency team. We are particularly interested in customer-focused individuals with a drive for sales and growth opportunities within the agency.