Insurance Account Growth Specialist (Sales & Retention)

Matthew Johnston - State Farm Agent; Homewood (AL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Matt Johnston State Farm is seeking an account manager to strengthen daily operations and customer success. You will grow the agency by building meaningful relationships and connecting customer needs with our products and services.

This role emphasizes proactive outreach and community presence. As a sociable, sales-minded professional, you will engage customers, conduct policy reviews, and guide them toward optimal coverage while supporting team goals and retention.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of our insurance products to explain and sell policies to both cold and warm leads.

Skills

Leadership

Interpersonal skills

Sales targets

Sales conversations

Job description

Matt Johnston State Farm is seeking an account manager to strengthen daily operations and customer success. You will grow the agency by building meaningful relationships and connecting customer needs with our products and services.

This role emphasizes proactive outreach and community presence. As a sociable, sales-minded professional, you will engage customers, conduct policy reviews, and guide them toward optimal coverage while supporting team goals and retention.