Frontend Associate

The TJX Companies, Inc.; Wilmington (DE); On-site; USD 26,000 - 36,000; Full time

Job summary

Homesense at The TJX Companies, Inc. is seeking team members to deliver an outstanding customer experience across our stores. You will engage with customers, embody our customer experience principles, and help maintain a clean, organized store environment.

Cross-training may occur to support various store areas and business needs. Responsibilities include modeling positive customer interactions, promoting loyalty programs, upholding merchandising standards, and accurately processing sales and

Qualifications

• Provide a highly satisfied customer experience by engaging with customers and following customer experience principles.

Responsibilities

• Model and deliver customer experience with internal and external customers.
• Promote a positive store culture with honesty, integrity and respect.
• Accurately ring up purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for the sale floor.

Skills

Customer service

Job description

Homesense

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards