Customer Experience Front-End Leader

Kroger Family of Companies; Sunset (UT); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger Family of Companies is hiring to lead the front-end team and deliver outstanding customer service in a bustling retail environment. You will supervise front-end functions, ensure a safe, clean store, and promote the Customer 1st strategy while training associates and maintaining high service standards.

Responsibilities include directing daily operations, coaching staff, and ensuring compliance with safety and shrink controls.

Qualifications

• Strong communication skills and customer service orientation.
• Ability to stay calm and professional in high-pressure situations.
• Must meet physical demands of the job and be 21+ years old.

Responsibilities

• Communicate company, department, and job specifics to associates.
• Create a welcoming, helpful environment for customers and offer product guidance.

Skills

Effective communication skills

Ability to handle stressful situations

Education

High school diploma or equivalent

Job description

Kroger Family of Companies is hiring to lead the front-end team and deliver outstanding customer service in a bustling retail environment. You will supervise front-end functions, ensure a safe, clean store, and promote the Customer 1st strategy while training associates and maintaining high service standards.

Responsibilities include directing daily operations, coaching staff, and ensuring compliance with safety and shrink controls.