Customer Experience & Front-End Leader

VONS; Las Vegas (NV); On-site; USD 40,000 - 56,000; Full time

Job summary

Albertsons Companies stores in Las Vegas seek a Front End Supervisor to ensure fast, friendly checkout service and smooth store operations. You will guide Front End Clerks, Courtesy Clerks and Service Supervisors, balance tills and run payroll reports while supporting daily sales goals.

Strong leadership, cash handling, and customer service skills are essential. You will train staff, monitor service levels, maintain front end appearance, and enforce safety and policy standards daily.

Qualifications

• Strong communication and leadership skills.
• Ability to handle customer complaints effectively.
• Experience with cash handling and tills reconciliation.
• Ability to supervise and train front end staff.

Responsibilities

• Champions customer service programs to meet goals and resolve complaints.
• Provides fast, friendly service and supervises cash registers when needed.
• Directs front end activities, monitors traffic, and ensures a clean, safe area.
• Handles cash flow, checks, rainchecks and refunds; monitors money handling.

Skills

Customer service

Leadership

Interpersonal skills

Cash handling

Front end operations

Tools

Cash registers

Checkstand equipment

POS systems

Job description

Albertsons Companies stores in Las Vegas seek a Front End Supervisor to ensure fast, friendly checkout service and smooth store operations. You will guide Front End Clerks, Courtesy Clerks and Service Supervisors, balance tills and run payroll reports while supporting daily sales goals.

Strong leadership, cash handling, and customer service skills are essential. You will train staff, monitor service levels, maintain front end appearance, and enforce safety and policy standards daily.