Customer Experience & Front Desk Coordinator

Closet Factory; Tualatin (OR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Stable full-time employment

Supportive team environment

Opportunities for professional growth

Job summary

Closet Factory in Tualatin, OR is seeking a Front Desk Receptionist / Customer Experience Coordinator to be the face and voice of the company. This role involves greeting customers, answering inquiries, and ensuring a great first impression.

The ideal candidate should be friendly, organized, and able to multitask in a fast-paced environment. Join a family-owned business with a collaborative culture where you can make a meaningful impact every day.

Qualifications

• Previous experience in customer service, reception, scheduling, or office administration preferred.
• Ability to handle a fast-paced environment and adapt to changing priorities.

Responsibilities

• Greeting customers and visitors with warmth and professionalism.
• Handling incoming phone calls and responding promptly to inquiries.
• Scheduling free in-home design consultations and coordinating appointments.
• Maintaining accurate customer records and providing administrative support.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Multitasking

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Closet Factory in Tualatin, OR is seeking a Front Desk Receptionist / Customer Experience Coordinator to be the face and voice of the company. This role involves greeting customers, answering inquiries, and ensuring a great first impression.

The ideal candidate should be friendly, organized, and able to multitask in a fast-paced environment. Join a family-owned business with a collaborative culture where you can make a meaningful impact every day.