Customer Experience Focused Retail Associate

The TJX Companies, Inc.; Olympia (WA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) match/contributions

Health care FSA/ medical benefits

Job summary

HomeGoods in Olympia, WA, part of The TJX Companies, Inc., is hiring to deliver an exceptional customer experience. You will engage with customers, maintain a clean store, and support safety, loss prevention, and merchandising standards. You may help in multiple areas to meet store needs.

The role emphasizes strong customer service, flexibility in scheduling, and the ability to handle transactions while promoting our credit and loyalty programs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with all customers and upholding customer experience principles.
• Maintains a clean and organized store environment and supports loss prevention standards.
• Rings customer purchases/returns, processes transactions, and promotes credit and loyalty programs.
• Assists in store recovery and merchandising procedures as needed.
• May be cross-trained to work in multiple store areas to support business needs.

Job description

HomeGoods in Olympia, WA, part of The TJX Companies, Inc., is hiring to deliver an exceptional customer experience. You will engage with customers, maintain a clean store, and support safety, loss prevention, and merchandising standards. You may help in multiple areas to meet store needs.

The role emphasizes strong customer service, flexibility in scheduling, and the ability to handle transactions while promoting our credit and loyalty programs.