Customer Experience & Events Coordinator

SGS Consulting; Springfield (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

SGS Consulting in Springfield, IL seeks a proactive administrative assistant to support marketing materials updates, presentations, and field project coordination. You will coordinate visits, schedule management, and act as a key contact for internal teams and customers.

The role requires excellent communication, fluent English, and solid computer skills (Google products; familiarity with Microsoft products is a plus).

Qualifications

• High school diploma or equivalent required.
• Experience interacting with customers face-to-face preferred.
• Strong communication skills, both written and verbal.

Responsibilities

• Assist in updating brochures and marketing materials.
• Support in generating presentations and coordinating field projects.
• Serve as point of contact for internal and field teams for demonstrations and customer visits.
• Communicate dates and manage schedules with Motorola and customer contacts.
• Coordinate visits: book conference rooms, arrange meals, coordinate tours and events.
• Assist with facility management duties as needed.
• Perform other duties to ensure excellent customer experience.

Skills

Friendly and welcoming

Professional appearance

Customer interaction

Proactive

Attention to detail

Multitasking

Education

HSD

Job description

SGS Consulting in Springfield, IL seeks a proactive administrative assistant to support marketing materials updates, presentations, and field project coordination. You will coordinate visits, schedule management, and act as a key contact for internal teams and customers.

The role requires excellent communication, fluent English, and solid computer skills (Google products; familiarity with Microsoft products is a plus).