Customer Engagement Coordinator, Immediate Openings

The Dorne Region; Oakbrook Terrace (IL); On-site; USD 38,000 - 55,000; Full time

Job summary

The Dorne Region in Oakbrook Terrace, IL is hiring a Customer Engagement Coordinator for a full-time, on-site role. This contractor position offers training and coaching and welcomes applicants from hospitality, retail, customer support, recruiting, fitness, or other people-focused backgrounds.

You will initiate conversations, document essential details, and schedule next steps while maintaining timely communication from first contact through follow-up, helping clients navigate benefits

Qualifications

• No college degree required
• Candidates from hospitality, retail, customer support, recruiting, fitness, or other people-focused backgrounds often have a useful starting point.

Responsibilities

• Begin conversations with people seeking benefit information.
• Ask questions and document the details that matter.
• Coordinate appointments and clear next steps.
• Keep communication timely from first contact through follow-up.

Job description

A client’s first impression often comes down to one thing: whether the person on the other side of the conversation is prepared, present, and helpful.

The Dorne Region is hiring a Customer Engagement Coordinator for its Oakbrook Terrace office. This full-time, on-site position is intended for people who enjoy connecting with others and want to develop stronger communication, organization, and client-service skills.

You will:

• Begin conversations with people seeking benefit information.
• Ask questions and document the details that matter.
• Coordinate appointments and clear next steps.
• Keep communication timely from first contact through follow-up.

Training and coaching are provided, and you do not need insurance experience or a college degree to be considered. Candidates from hospitality, retail, customer support, recruiting, fitness, or other people-focused backgrounds often have a useful starting point. Team feedback supports your progress in this contractor position.