Client Outreach Specialist - Training Provided

The Dorne Region; Coral Gables (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

The Dorne Region is interviewing for a Client Outreach Specialist in Coral Gables. This full-time, on-site position offers an opportunity to learn a structured communication process while guiding individuals through health coverage and life-benefit information.

You will start conversations, ask thoughtful questions, keep notes organized, and ensure clients understand the next steps. The role rewards responsiveness, organization, and the ability to turn feedback into improved service.

Qualifications

• Training is provided from day one.
• No insurance background or college degree required.

Responsibilities

• Start conversations with clients and ask thoughtful questions.
• Keep notes organized and ensure clients know what comes next.
• Remain responsive and use feedback to improve service.
• Support clients in understanding health coverage and life-benefit information.
• Build stronger client-service habits as you work in this contractor role.

Skills

Customer service

Communication

Listening

Organizational skills

Questioning

Feedback incorporation

Education

No college degree required

Job description

Strong outreach starts with listening well, following through, and making each interaction feel personal.

The Dorne Region is interviewing for a Client Outreach Specialist in Coral Gables. The full-time, on-site role is for someone who wants to learn a structured communication process while helping individuals understand their next step around health coverage and life-benefit information.

You will start conversations, ask thoughtful questions, keep notes organized, and make sure clients know what comes next. The work calls for a positive, organized person who can stay responsive and use feedback to improve. Team feedback supports your progress in this contractor position as you build stronger client-service habits.

Training is provided from day one. You do not need an insurance background or college degree to be considered. Customer service, hospitality, retail, athletics, recruiting, and similar experience can translate well, but attitude, consistency, and clear communication matter most.