Client Outreach & Onboarding Specialist

The Dorne Region; Coral Gables (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

The Dorne Region is interviewing for a Client Outreach Specialist in Coral Gables. This full-time, on-site position offers an opportunity to learn a structured communication process while guiding individuals through health coverage and life-benefit information.

You will start conversations, ask thoughtful questions, keep notes organized, and ensure clients understand the next steps. The role rewards responsiveness, organization, and the ability to turn feedback into improved service.

Qualifications

• Training is provided from day one.
• No insurance background or college degree required.

Responsibilities

• Start conversations with clients and ask thoughtful questions.
• Keep notes organized and ensure clients know what comes next.
• Remain responsive and use feedback to improve service.
• Support clients in understanding health coverage and life-benefit information.
• Build stronger client-service habits as you work in this contractor role.

Skills

Customer service

Communication

Listening

Organizational skills

Questioning

Feedback incorporation

Education

No college degree required

Job description

The Dorne Region is interviewing for a Client Outreach Specialist in Coral Gables. This full-time, on-site position offers an opportunity to learn a structured communication process while guiding individuals through health coverage and life-benefit information.

You will start conversations, ask thoughtful questions, keep notes organized, and ensure clients understand the next steps. The role rewards responsiveness, organization, and the ability to turn feedback into improved service.