Customer Experience Coordinator

1-800-Plumber; Yukon (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

1-800-Plumber in Yukon, Oklahoma is seeking a motivated individual to perform various office duties such as answering calls, dispatching calls to technicians, and handling basic accounting functions. You will be the first impression for customers, ensuring satisfaction through excellent communication skills.

The position requires a clean background, reliable transportation, and the ability to pass a drug test. This role offers a dynamic environment focused on providing a high-quality customer experience.

Qualifications

• Ability to maintain a courteous and pleasant demeanor.
• Experience in greeting visitors and handling clerical processes.
• Skills to manage inbound calls and ensure customer satisfaction.

Responsibilities

• Perform office duties including answering calls and dispatching.
• Handle basic accounting functions and scheduling for technicians.
• Ensure calls are answered promptly with the approved greeting.

Skills

Communication skills

Customer service

Basic computer skills

Job description

1-800-Plumber in Yukon, Oklahoma is seeking a motivated individual to perform various office duties such as answering calls, dispatching calls to technicians, and handling basic accounting functions. You will be the first impression for customers, ensuring satisfaction through excellent communication skills.

The position requires a clean background, reliable transportation, and the ability to pass a drug test. This role offers a dynamic environment focused on providing a high-quality customer experience.