Customer Experience Coordinator

Orkin; Ocala (FL); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Competitive earnings

Comprehensive benefits package

Paid vacation, holidays, and sick leave

Employee discounts

Tuition reimbursement

Job summary

Orkin in Ocala, Florida is seeking a Customer Relations Specialist with a service mindset to enhance customer satisfaction and manage service appointments effectively. The role offers competitive pay ranging from $17 to $20 per hour and comes with comprehensive benefits, including medical, dental, and a 401(k) plan.

Ideal candidates will possess strong communication skills and a background in customer service. Join Orkin, a trusted leader in pest management since 1901, for a stable and rewarding career.

Qualifications

• Excellent interpersonal and communication skills.
• Basic computer skills in various software and web-based applications.
• Demonstrated ability to prioritize tasks and manage time efficiently.

Responsibilities

• Answer incoming calls and make outbound calls to schedule and confirm service appointments.
• Monitor and maintain customer database with accurate information.
• Participate in quality assurance processes and initiatives.

Skills

Customer Service Experience

Communication Skills

Basic Computer Skills

Microsoft Office Proficiency

Attention to Detail

Education

High School Diploma or equivalent

Job description

Orkin in Ocala, Florida is seeking a Customer Relations Specialist with a service mindset to enhance customer satisfaction and manage service appointments effectively. The role offers competitive pay ranging from $17 to $20 per hour and comes with comprehensive benefits, including medical, dental, and a 401(k) plan.

Ideal candidates will possess strong communication skills and a background in customer service. Join Orkin, a trusted leader in pest management since 1901, for a stable and rewarding career.