Customer Experience Concierge: Front Desk & Promotions

Bass Pro Shops; Altoona (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Altoona, IA is seeking a friendly Greeter to welcome customers, provide information, and promote store programs. You will handle merchandise check-in, assist with events, and ensure the entry area remains clean and safe.

The role emphasizes exceptional guest service with a professional appearance and upbeat attitude. Responsibilities include directing customers, handing out promotional materials, and coordinating with Outfitters for firearm safety check-in where required.

Qualifications

• Minimum education: high school diploma or equivalent.
• Experience in customer service environments is preferred.
• Excellent verbal and written communication and friendly demeanor.

Responsibilities

• Greets all customers in a friendly and outgoing manner.
• Promotes store programs and memberships.
• Models Bass Pro Shops brand standards and dress code.
• Manages merchandise check-in and visitor logs for vendors.
• Communicates promotions and events to customers.
• Maintains clean, safe entryway and work area.
• Assists guest firearm check-in with appropriate supervision.
• Performs other duties as assigned.

Skills

Customer service

Communication

Organization

Adaptability

Multitasking

Education

High School Diploma or Equivalent

Tools

POS systems

Job description

Bass Pro Shops in Altoona, IA is seeking a friendly Greeter to welcome customers, provide information, and promote store programs. You will handle merchandise check-in, assist with events, and ensure the entry area remains clean and safe.

The role emphasizes exceptional guest service with a professional appearance and upbeat attitude. Responsibilities include directing customers, handing out promotional materials, and coordinating with Outfitters for firearm safety check-in where required.