Customer Experience Clerk: Fast, Friendly Checkout

Kroger; Burlington (WA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger at 920 S Burlington Blvd, Burlington, WA 98233 is hiring for a Store Operations role focused on delivering exceptional customer service and safe shopping experiences. You will greet customers, process transactions at the checkout, and follow POS procedures while handling various payment types in accordance with policy.

Qualifications emphasize handling stress, basic math, and prior bagger/courtesy clerk experience.

Qualifications

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Prior experience as a Bagger or Courtesy Clerk

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system, and handle various tenders according to policy.
• Adhere to cash shortage/overage controls and loss prevention.
• Follow guidelines on restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to food safety regulations.
• Support safety programs and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Create an welcoming environment and assist customers with product queries.
• Adhere to laws and company guidelines.
• Work cooperatively in high-paced and stressful environments.
• Manage conflict calmly and professionally.
• Act with honesty and integrity regarding information.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodation.

Job description

Kroger at 920 S Burlington Blvd, Burlington, WA 98233 is hiring for a Store Operations role focused on delivering exceptional customer service and safe shopping experiences. You will greet customers, process transactions at the checkout, and follow POS procedures while handling various payment types in accordance with policy.

Qualifications emphasize handling stress, basic math, and prior bagger/courtesy clerk experience.