Retail Cashier and Customer Service

IKEA; Merriam (KS); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Generous paid time off

Paid parental leave

Education assistance

Pet insurance program

Telehealth visits

Retirement and bonus plans

Co-worker discount

Job summary

A leading retail company in Merriam, Kansas, is hiring for a full-time position focused on providing high-quality customer service and ensuring a positive experience during the checkout process. Candidates should have at least one year of sales or customer service experience and a high school diploma. The role includes various responsibilities such as resolving customer concerns, offering additional services, and maintaining a supportive team environment. Competitive hourly pay and comprehensive benefits are provided.

Qualifications

• 1 year of sales or customer service experience preferred.
• Must have a High School Diploma or equivalent.

Responsibilities

• Build loyalty by ensuring a positive final touchpoint during the shopping experience.
• Provide an efficient and accurate checkout experience.
• Offer additional products and services like home delivery and credit card.
• Resolve customer concerns independently to meet unique needs.
• Provide friendly, safe, and efficient car loading and unloading services.

Skills

Sales experience

Customer service experience

Education

High School Diploma or equivalent

Job description

Why We Will Love You

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What You’ll Be Doing Day to Day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Team Working Environment

At IKEA it’s all about our customers, and in Customer Relations we build and retain long‑lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Job Type

Permanent, Full‑time

Hours & Schedule

34–40 hours per week. Retail environment, must have open availability Monday through Sunday. Department hours of operation: 9 am–9 pm.

Hourly Pay Rate

$17.50

Benefits

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co‑worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Qualifications

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Additional Conditions

The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.