Customer Care & Checkout Specialist (Full-Time)

IKEA Gruppe; Conshohocken (Montgomery County); On-site; Confidential; Full time

Benefits offered by this job

Generous paid time off

WiselyPay

Paid parental leave (up to 16 weeks)

Co-worker discount

Dental and vision plans

Medical and Rx plans

Education assistance

24/7 telehealth

Job summary

IKEA Conshohocken is seeking a customer service associate to welcome shoppers and support them throughout their visit. You will help customers find products, answer questions, and ensure a positive store experience.

You will operate the checkout, process transactions efficiently, and promote services such as home delivery and IKEA Family. The role requires weekend availability and a friendly, safety-conscious approach.

Join a diverse team that values inclusion and offers a wide range of benefits.

Qualifications

• 1 year sales or customer service experience preferred.
• Ability to operate checkout systems and handle transactions accurately.
• Weekend shifts are required and flexibility is expected.

Responsibilities

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Provides an efficient and accurate checkout experience in various areas of the store.
• Offers additional products and services such as home delivery, credit card, and IKEA Family card.
• Resolves customer concerns independently to meet their unique needs and expectations.
• Provides friendly, safe, and efficient car loading and unloading services.

Skills

Customer service

Cashier / POS

Job description

IKEA Conshohocken is seeking a customer service associate to welcome shoppers and support them throughout their visit. You will help customers find products, answer questions, and ensure a positive store experience.

You will operate the checkout, process transactions efficiently, and promote services such as home delivery and IKEA Family. The role requires weekend availability and a friendly, safety-conscious approach.

Join a diverse team that values inclusion and offers a wide range of benefits.