Customer Experience Cashier & Sales Champion

JCPenney; Carson (CA); On-site; USD 23,419 - 29,274; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) with Company match

Employee discount on merchandise

Paid vacation/holidays

Job summary

JCPenney is seeking a Retail Cashier in Carson, CA, focused on providing exceptional customer service and seamless checkout experiences. You will handle transactions, assist with omnichannel tasks, and support inventory and operations while upholding safety and performance standards.

The role emphasizes friendly service, problem-solving, and active engagement with customers to drive store results. Training will cover POS, rewards programs, and store policies.

Qualifications

• Friendly, customer-focused approach to service.
• Ability to resolve questions and assist with programs like rewards and gift cards.
• Comfortable working in a fast-paced retail environment.

Responsibilities

• Customer service and sales: greet customers and assist with purchases and programs.
• Checkout standards: process transactions and returns; manage signing and merchandising at checkouts.
• General operations: assist omnichannel efforts, recovery, put-backs and inventory tasks.
• Performance standards: follow shrink and safety guidelines and meet role metrics.

Skills

Customer service

Cash handling

Communication

Tools

POS system

Mobile Warrior device

Job description

JCPenney is seeking a Retail Cashier in Carson, CA, focused on providing exceptional customer service and seamless checkout experiences. You will handle transactions, assist with omnichannel tasks, and support inventory and operations while upholding safety and performance standards.

The role emphasizes friendly service, problem-solving, and active engagement with customers to drive store results. Training will cover POS, rewards programs, and store policies.