Guest Experience Cashier & Sales Pro

JCPenney; Carson City (NV); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Associate discount

Health/Dental/Vision benefits

Paid vacation/holidays

401(k) with Company match

Job summary

JCPenney in Carson City, NV is seeking a cashier to deliver excellent customer service and drive sales at the checkout area. You will greet customers, assist with transactions, and support omnichannel and inventory processes to keep the store running smoothly.

The role emphasizes meeting performance standards, shrink/safety controls, and teamwork to ensure a positive shopping experience for all guests. Training and associate discounts apply.

Qualifications

• Excellent customer service and communication skills.
• Ability to handle checkout processes, returns and exchanges.
• Capable of working with omnichannel and store operations.

Responsibilities

• Customer Service & Sales: greet, assist and resolve customer needs.
• Checkout Standards: process transactions, returns and sign merchandising standards.
• General Operations: assist omnichannel, recoveries, inventory tasks and fitting room upkeep.
• Performance Standards: meet iCAP targets and safety guidelines.

Skills

Customer service

Sales

Problem solving

Teamwork

Multitasking

Communication

Tools

POS system

Job description

JCPenney in Carson City, NV is seeking a cashier to deliver excellent customer service and drive sales at the checkout area. You will greet customers, assist with transactions, and support omnichannel and inventory processes to keep the store running smoothly.

The role emphasizes meeting performance standards, shrink/safety controls, and teamwork to ensure a positive shopping experience for all guests. Training and associate discounts apply.