Customer Experience Cashier & POS Specialist

Floor & Decor Holdings Inc.; Fountain Valley (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid vacation

Paid holidays

Paid Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. in Fountain Valley, CA is hiring a Cashier (Customer Service Associate) to greet customers, operate the POS, handle returns, and deliver an exceptional customer experience.

Full-Time and Part-Time positions available, with flexible schedules and a focus on accuracy in transactions and customer care. The role emphasizes friendly, hardworking individuals who can process payments, keep shelves stocked, and adhere to safety and company policies while supporting store

Qualifications

• Friendly and enthusiastic demeanor for customer interactions.
• Basic math skills and ability to handle transactions accurately.
• Experience in retail or cashier roles is preferred.
• Willingness to travel to other store locations if needed.

Responsibilities

• Greet customers and provide courteous, helpful service.
• Process checkout transactions using the POS system and handle returns/exchanges.
• Open and close registers and follow cash handling procedures.
• Stock, tag and display merchandise; create price tags as required.
• Answer phone calls per company guidelines and assist customers with inquiries.

Skills

Customer service

Cash handling

POS system

Communication

Tools

POS system

Job description

Floor & Decor Holdings Inc. in Fountain Valley, CA is hiring a Cashier (Customer Service Associate) to greet customers, operate the POS, handle returns, and deliver an exceptional customer experience.

Full-Time and Part-Time positions available, with flexible schedules and a focus on accuracy in transactions and customer care. The role emphasizes friendly, hardworking individuals who can process payments, keep shelves stocked, and adhere to safety and company policies while supporting store