Customer Experience Cashier — Growth & Benefits

Floor & Decor Holdings Inc.; Sanford (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k match

Health benefits

Paid time off

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, process transactions, handle returns, and provide an exceptional shopping experience. Roles may be Full-Time or Part-Time.

Responsibilities include operating the POS system, managing cash and refunds, stocking merchandise, and assisting customers with projects and product recommendations.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the POS system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly

Entrepreneurial

Honest

POS system

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, process transactions, handle returns, and provide an exceptional shopping experience. Roles may be Full-Time or Part-Time.

Responsibilities include operating the POS system, managing cash and refunds, stocking merchandise, and assisting customers with projects and product recommendations.