Customer Experience Cashier

Kroger; Mesa (AZ); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger in Mesa, AZ is seeking a personable cashier to deliver outstanding customer service at the check lane. You will handle transactions, assist customers, and maintain a clean, safe environment in line with company policies.

The role requires strong communication, basic math skills, and the ability to work in a fast-paced setting while protecting cash and adhering to all safety guidelines.

Qualifications

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Greeting, engaging and assisting customers at the check lane.
• Process customer transactions quickly, accurately, and efficiently.
• Understand POS system and handle various tenders per policy.
• Adhere to cash handling limits and control loss.
• Adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Reinforce safety programs and notify management of unsafe conditions.
• Inspect equipment and notify maintenance if needed.
• Create a welcoming environment and answer product questions.
• Adhere to local, state and federal laws and company guidelines.
• Work cooperatively in fast-paced and sometimes stressful environments.
• Manage conflict calmly and cooperatively.
• Act with honesty and integrity regarding information.
• Follow directions and seek assistance when needed.
• Provide support to minors and older adults.
• Perform essential functions with or without accommodation.

Skills

Customer service

Effective communication

Basic math

Job description

Kroger in Mesa, AZ is seeking a personable cashier to deliver outstanding customer service at the check lane. You will handle transactions, assist customers, and maintain a clean, safe environment in line with company policies.

The role requires strong communication, basic math skills, and the ability to work in a fast-paced setting while protecting cash and adhering to all safety guidelines.