Customer Experience & Barista Team Member

Foxtrot; Chicago (IL); On-site; USD 1,928,640 - 2,755,200; Part time

Benefits offered by this job

Weekly pay

Paid time off (sick days and general)

Healthcare benefits (after 90 days)

Daily free cafe drink

Staff discounts

Referral bonus program

Pre-tax commuter benefits

Job summary

Foxtrot Market is seeking a Team Member to engage customers and deliver an outstanding experience across in-store, cafe, and online orders. You’ll rotate through host, cafe/barista, merchandising, and eCommerce tasks to support operations and learn different facets of our business.

You’ll join a collaborative Foxtrot team, complete Barista Certification, and enjoy competitive pay, weekly pay, paid time off, healthcare after 90 days, and employee perks like daily free cafe drinks and staff

Qualifications

• Able to work as a part of a team to deliver a great customer experience.
• Outgoing and personable – enjoys interacting with customers.
• Strong communication skills (written and spoken).
• Passion for high-quality goods, especially in food and beverage.
• Punctual, dependable & reliable, with some weekend availability required.
• Able to successfully complete Foxtrot’s Barista Certification & all other required certifications
• Must be able to lift up to 40 pounds of boxes up and down stairs.

Responsibilities

• Greet & welcome customers entering the store.
• Ensure overall customer satisfaction for both in-store and delivery customers.
• Act as ambassador for the Foxtrot brand, and assist customers as they explore our store, sharing knowledge of our products & makers.
• Assist fellow team members, should they need help during a shift.
• Check in product deliveries and maintain full stock levels on the retail floor.
• Clean, maintain and organize work areas.
• Maintain excellence in cafe presentation and cleanliness.
• Prepare and serve coffee and tea beverages that adhere to the company standards and training protocols.
• Maintain coffee knowledge, stay up-to-date on coffee trends & be able to articulate the current Foxtrot Market offerings to our customers.
• Operate cash registers to scan merchandise and process sales transactions, as needed.
• Based on business needs you will be assisting in other areas of the store.

Skills

Teamwork

Customer service

Communication

Punctuality

Barista Certification

Job description

Foxtrot Market is seeking a Team Member to engage customers and deliver an outstanding experience across in-store, cafe, and online orders. You’ll rotate through host, cafe/barista, merchandising, and eCommerce tasks to support operations and learn different facets of our business.

You’ll join a collaborative Foxtrot team, complete Barista Certification, and enjoy competitive pay, weekly pay, paid time off, healthcare after 90 days, and employee perks like daily free cafe drinks and staff