Team Member

Namely; Dallas (TX); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Competitive hourly rates & pooled tips

Paid time off

Referral bonus program

Pre-tax commuter benefits

Healthcare benefits

Employee assistance program

Daily perk: One free café drink

Discounts on coffee and retail products

Job summary

Namely is seeking a Team Member in Dallas, Texas who will provide exceptional customer service and support in various roles, including café and retail. Responsibilities include greeting customers, preparing café items, and maintaining store presentations. Successful candidates should possess strong communication skills, a passion for quality goods, and the ability to be part of a team. Competitive pay starts at $14 plus tips, along with great benefits like paid time off and healthcare after 90 days.

Qualifications

• Able to work as a part of a team to deliver a great customer experience.
• Outgoing and personable – enjoys interacting with customers.
• Strong communication skills (written and spoken).
• Passion for high-quality goods, especially in food and beverage.
• Punctual, dependable & reliable, with some weekend availability required.
• Able to successfully complete Foxtrot’s Barista Certification & all other required certifications.
• Must be able to lift up to 40 pounds of boxes up and down stairs.

Responsibilities

• Greet & welcome customers entering the store.
• Ensure overall customer satisfaction for both in-store and delivery customers.
• Act as ambassador for the Foxtrot brand, assisting customers.
• Assist team members during shifts as needed.
• Check in product deliveries and maintain stock levels.
• Clean, maintain and organize work areas.
• Maintain excellence in cafe presentation and cleanliness.
• Prepare and serve coffee and tea beverages.
• Stay up-to-date on coffee trends and articulate offerings.
• Operate cash registers to process sales transactions.

Skills

Strong communication skills

Outgoing and personable

Team collaboration

Dependability

Knowledge of food and beverage

Job description

About the Role

As a Team Member you will be interacting with our customers directly and indirectly to create an incredible customer experience at every touch point of their experience at Foxtrot.

During a typical shift you will be flexing to different positions based on business needs and have a chance to interact & impact the customer experience in each position in the store. You will be trained in all areas & it’s a great opportunity to learn more about the different facets of our business including:

Be a Host: No matter where you are in the store you will be able to pause & connect with our customers - that might be a hello, a thank you or providing a recommendation and this will always be a priority to make that connection.

Cafe & Coffee: We take food & coffee seriously and you will be responsible for preparing & serving our cafe menu including working in the kitchen & on bar. You will receive full training as a Barista as a part of your role.

Merchandising: Creating a visually appealing experience within the retail space that includes stocking, receiving organizing & resets in both front & back of the store.

eCommerce: Delivering a seamless & quick experience for our online customers through cafe pickup & delivery.

The responsibilities and duties of this position described here are representative; this is not a comprehensive list and other duties may be assigned.

Responsibilities

• Greet & welcome customers entering the store.
• Ensure overall customer satisfaction for both in-store and delivery customers.
• Act as ambassador for the Foxtrot brand, and assist customers as they explore our store, sharing knowledge of our products & makers.
• Assist fellow team members, should they need help during a shift.
• Check in product deliveries and maintain full stock levels on the retail floor.
• Clean, maintain and organize work areas.
• Maintain excellence in cafe presentation and cleanliness.
• Prepare and serve coffee and tea beverages that adhere to the company standards and training protocols.
• Maintain coffee knowledge, stay up-to-date on coffee trends & be able to articulate the current Foxtrot Market offerings to our customers.
• Operate cash registers to scan merchandise and process sales transactions, as needed.
• Based on business needs you will be assisting in other areas of the store.

Requirements

• Able to work as a part of a team to deliver a great customer experience.
• Outgoing and personable – enjoys interacting with customers.
• Strong communication skills (written and spoken).
• Passion for high‑quality goods, especially in food and beverage.
• Punctual, dependable & reliable, with some weekend availability required.
• Able to successfully complete Foxtrot’s Barista Certification & all other required certifications.
• Must be able to lift up to 40 pounds of boxes up and down stairs.

About Us & What We Offer

At Foxtrot Market, our values guide everything we do, from creating a fair workplace to offering competitive pay and great benefits. Here’s a little more about our values and what we offer.

Our Values

• Lead with Taste: We’re passionate about being the best.
• Be a Shopkeeper & Host: We hold ourselves to high standards and take pride in what we do.
• Create the Future: We’re all about growing our company, community, and supporting each other.
• Enjoy & Share Joy: We believe in making even the smallest moments joyful

Competitive Pay & Benefits

• Competitive hourly rates & pooled tips
• Weekly pay
• Holiday premium pay
• Paid time off (sick days and general use)
• Referral bonus program
• Pre‑tax commuter benefits (for transit and parking)
• Opportunities for career growth and advancement
• Healthcare benefits (after 90 days for team members working 25+ hours a week)
• Employee assistance program (free and available to you)
• Daily perk: One free café drink every day (yes, even when you’re off!)
• Discounts: 40% off coffee, café items, and prepared food; 25% off retail products

*of course, certain program & eligibility rules apply

We’re an Equal Employment Opportunity employer and are committed to building an inclusive and diverse team where everyone has the opportunity to thrive. When it comes to pay, we’re all about fairness and transparency. We’ve set competitive pay ranges for each role based on what the job requires, and how much experience you bring to the table. Plus, we’re always checking in to make sure everyone’s being treated fairly and equitably.

Salary Description

Starting at $14 plus tips