Customer Experience Banking Teller

Seacoast Bank Careers; Jacksonville (FL); On-site; USD 32,000 - 44,000; Full time

Job summary

Seacoast Bank in Jacksonville (Gate Pkwy) is seeking a customer-focused banking professional to support a wide range of transactions and enhance the customer experience. You will handle cash operations, advise on banking products, and connect customers with appropriate solutions while maintaining high standards of service.

The role emphasizes relationship building, accuracy in cash handling, and adherence to AML/BSA requirements, with opportunities to collaborate across the branch and

Qualifications

• High School diploma or equivalent required.
• Minimum of 12 months cash handling experience required.
• Minimum of 12 months previous experience in retail sales and/or financial services experience preferred.
• Flexible schedule including weekends and occasional non-bank operational hours.
• Strong communication and interpersonal skills.

Responsibilities

• Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures.
• Maintain and update documents for all audit and compliance requirements.
• Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed.
• Balance cash drawer daily and monitors own work for accuracy.
• Respond to customer needs and requests for service; balance business needs with customer requests while managing risk.

Skills

Excellent communication

Interpersonal skills

Cash handling experience

Retail sales experience

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Seacoast Bank in Jacksonville (Gate Pkwy) is seeking a customer-focused banking professional to support a wide range of transactions and enhance the customer experience. You will handle cash operations, advise on banking products, and connect customers with appropriate solutions while maintaining high standards of service.

The role emphasizes relationship building, accuracy in cash handling, and adherence to AML/BSA requirements, with opportunities to collaborate across the branch and