Client Experience Teller

Seacoast Bank Careers; Lake City (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Seacoast Bank is seeking a Customer Service Associate to handle a broad range of customer transactions, balance cash drawers, and provide product information. You will aim to deliver an exceptional customer experience while identifying sales opportunities to support branch goals.

The role emphasizes relationship building, strong communication, and adherence to AML/BSA requirements, with bilingual (English/Spanish) skills preferred and a flexible schedule including weekends.

Qualifications

• High School diploma or equivalent required.
• Minimum of 6 months cash handling experience.
• Minimum of 6 months retail sales and/or financial services experience preferred.
• Bilingual (English/Spanish) skills preferred.
• Flexible schedule with weekends and occasional non-bank hours.
• Excellent communication and interpersonal skills.
• Ability to work independently and show initiative.
• Proficient with desktop, laptop, tablet, and smartphone; Microsoft Office.

Responsibilities

• Process a wide range of customer transactions with accuracy.
• Balance cash drawers and provide product and service information.
• Identify and refer sales opportunities to support goals.
• Maintain customer trust through honesty, integrity and professionalism.
• Build relationships and use questions to understand financial goals.
• Adhere to AML/BSA requirements and bank policies.

Skills

Customer service

Relationship building

Communication

Negotiation

Education

High School diploma

6 months cash handling

Retail/financial services experience

Tools

Microsoft Office

PC proficiency

Job description

Seacoast Bank is seeking a Customer Service Associate to handle a broad range of customer transactions, balance cash drawers, and provide product information. You will aim to deliver an exceptional customer experience while identifying sales opportunities to support branch goals.

The role emphasizes relationship building, strong communication, and adherence to AML/BSA requirements, with bilingual (English/Spanish) skills preferred and a flexible schedule including weekends.