Customer Experience Banker — Hybrid Role (Remote-Friendly)

Huntington National Bank; Raleigh (NC); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, balancing daily transactions and delivering exemplary service. You will retain and grow consumer and business relationships by identifying goals and recommending deposits and other banking products and services.

The role emphasizes proactive relationship growth, a hands-on sales process, and collaboration with partners to deepen customer interactions while adhering to

Qualifications

• High School Diploma or GED and 1 year of customer service or military service, or a Bachelor's Degree.
• Proven ability to provide excellent customer service and resolve issues.
• Banking or financial services experience is preferred.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Adhere to all policies and procedures.
• Educate and refer customers to other bank areas to deepen relationships.

Skills

Customer service

Sales

Communication

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, balancing daily transactions and delivering exemplary service. You will retain and grow consumer and business relationships by identifying goals and recommending deposits and other banking products and services.

The role emphasizes proactive relationship growth, a hands-on sales process, and collaboration with partners to deepen customer interactions while adhering to